Customer Service    


1. What is your return or exchange policy?

We offer a standard 30 day return or exchange. In order to return a pickup, the pickup leads must be near new condition and pickup returned as it was received. You may exchange your pickup if it does not meet your tastes for tone. We will gladly exchange most pickups within 30 days that are in near new condition with leads like new, in the condition it was received.


2. Where can I purchase Nico's USA Pickups?

You may purchase Nico's USA Pickups from any of our authorized dealers. We have dealers located worldwide ready to help with your pickup needs. Please see our authorized dealer page.

Pickups    


1. What pickup is right for me?

Ultimately, only you decide the answer to this question but we can offer lots of assistance into the decision making.

Here are some factors to consider:

  1. What style of music do you play?
  2. What are your tonal preferences?
    - Do you like more or less mid range presence?
    - Do you like your low end frequencies to be tight and punchy or more rounded and thicker?
    - Lastly, do you like your highs to be more or less vibrant in the mix?

As you answer these questions, you may find as a general rule (but not always):

  1. Vintage or traditional output pickups tend to be stronger in highs, with low to little mid range presence and a tight low end.
  2. Hotter or higher output pickups tend to have more mid range presence with a slightly bigger lower end presence. The high end tends to blend more with mids and lows.


2. What is the difference between vintage, hot and high output pickups?

Generally speaking, but not always, vintage pickups tend to lower output and slightly brighter than hotter or high output pickups. Hotter or higher output pickups tend to be beefier with more mids and more low end. This makes the pickup less punchy and gives it a thicker and meatier tone. However, in some cases this can mean less highs which may or may not be to your liking.

Some things to consider in weighing vintage vs. hot vs. high output:

  1. Vintage or traditional output pickups tend to be stronger in highs, with low to little mid range presence and a tight low end.
  2. Hotter or higher output pickups tend to have more mid range presence with a slightly bigger lower end presence. The high end tends to blend more with mids and lows.


3. What's the difference between Alnico II, III, IV and V magnets?

The magnet numbers designate magnet power or strength. Alnico V is stronger in magnetic power than an Alnico II magnet. Because of these characteristics one will find the following rules to be true in choosing a magnet for your pickups:

  1. A stronger magnet has more tonal vibrancy and weaker sustain.
  2. A weaker magnet has diminished vibrancy with stronger sustain.

FAQ

FAQ

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